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5 Problems With the iPhone 7 and iPhone 7 Plus

5 Problems With the iPhone 7 and iPhone 7 Plus


  1. The iPhone 7’s camera lens seems to scratch too easily

Adrian Kingsley-Hughes reports for ZDNet that Apple has warned users that the high-gloss Jet Black iPhone 7 is easily scratched, but a scratch test raises concerns about the durability of the camera lens. YouTuber JerryRigEverything subjected an iPhone 7 to a series of destructive tests (which isn’t unusual in the months following an iPhone launch). But the scratch test raises some serious concerns about how durable the iPhone 7 will be in real-life situations.


The display and chassis both resisted scratching, but the camera lens seemed to scratch easily. (The scratches were made with a test pick that has a hardness of six on Moh’s scale, which is about equivalent to keys, coins, and other objects you might have in your pocket or in your work bag.) That’s an interesting — and concerning — outcome given Apple’s claims that the lens cover is made of sapphire crystal, which Kingsley-Hughes notes should be able to withstand the kind of abuse inflicted in the video. The result suggests that the lens cover is glass, not crystal, though Apple has yet to comment on the situation.


  1. The remote on Apple’s new Lightning EarPods can sporadically stop working

Apple Insider reports that the multifunction remote control module in the Lightning EarPods included with the iPhone 7 is sporadically rendered useless by a glitch in Apple’s software. Users have complained that the glitch with the new EarPods appears to be sporadic, but the fact that it’s reproducible suggested a flaw present in Apple’s software. In most cases, users say that the EarPods’ volume and call answer/end buttons become unresponsive after a few minutes of inactivity. The audio continues to play and the microphone remains active, but users are unable to adjust the volume settings, start or stop calls, or invoke Siri with the remote.


Unlike some of the other problems with the iPhone 7 and iPhone 7 Plus, this one already has a fix. Apple has released iOS 10.0.2 to fix a few bugs, including the issue with the new Lighting EarPods. So, if you have an iPhone 7 or iPhone 7 Plus with Lightning EarPods that sporadically stop working, you should install the update through the Settings app or by connecting your device to iTunes via a Mac or PC.

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